Refund policy

Returns

We do not accept returns on items. However, if there is something wrong with your order or your order is damaged, you can contact us at elisa.jablonski@yahoo.com and we will do everything we can to make it right.

You can always contact us for any return question at elisa.jablonski@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
If you measured your wrist incorrectly and want to re-size your bracelet, you will need to contact me for an exchange. There will be a $10 fee for this.

Lost/Delayed Packages

We are not responsible for lost or delayed packages. Please contact your post office with your tracking number if this happens. They will help you file a claim.